Shipping And Policies

Shipping

Currently I only ship to the United States and Canada. 

All orders will be shipped via USPS within 1-4 days from purchase unless otherwise stated on the website. Please make sure your shipping address is correct before completing your order.

Please note that due to higher volumes during the holidays it may take longer.

 

Returns

I want you to be happy with your purchase, so if for any reason you are not, contact me right away. Please keep in mind that crystals are an amazing creation by Mother nature so no two will be exactly the same. Returns and exchanges are accepted within 10 days of receipt. Items must be returned in the original packaging, same condition it was shipped and unworn. All refunds will be paid minus any shipping fees. Shipping return items back is the responsibly of the customer.

All art sales are final.

Please email LavenderAndGrit@gmail.com with your full name, order number and reason for return to begin the return process.

If an item was damaged in the mail, send us a picture of the damaged item/items as soon as possible. We will file a claim with the USPS and you will receive a replacement or refund.

We are not responsible for lost or stolen mail once it is scanned by the post office. If a package is marked as delivered and you did not receive it, you will need to contact USPS.

 

Product Photos

All of our photos are taken in natural lighting to best capture each piece's true coloring and beauty. Please keep in mind that every computer monitor displays colors slightly differently. 

If you are unsure of an item's size or color please remember to check all photos and descriptions or reach out to us to clarify anything for you.

 

Crystal Info and Safety 

Crystal information is provided for informational and spiritual purposes only and is not intended to treat, heal, or diagnose any ailments or health conditions. Please seek advice from a professional.

Always remember to do your research about a new crystal you are adding to your collection.